I am a visual thinker and love to be creative. I always believe design can help people to have a better experience. I am passionate about simplifying the process from a complex problem area and system, which leads to the creation of a tailored solution.

 

Through understanding complex value network systems, identifying customer pain points and co-creating with key stakeholders, we can transform how customers experience services.

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I can offer two years of experience in design for global leading companies, excellent design thinking, insight-driven research and analysis, service proposition development and prototyping skills.

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I am currently working as Service Designer at AI startup, She use service design methodology to understand target customers and design an experience and features they'll love. 

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Previously studied Graphic Design and Communication at Chelsea College of Art and Design (University of Arts London), and recent graduated from MA Service Design at Royal College of Art.

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Please don't hesitate to contact me if you have any questions.

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