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Future shopping experience 

Future shopping experience 

Overview

‘Future Shopping Experience’ to reflect a hypothetical scenario in which shoppers don’t want to touch surfaces while they are shopping.

The mission was

 

  • Strategy overview for a holistic future shopping experience to reflect the scenario

  • Identification of category and consumer insights to drive recommendations and exploration

  • Creative exploration and development of future-looking shelf sets with innovative tools and technology

Overview

‘Future Shopping Experience’ to reflect a hypothetical scenario in which shoppers don’t want to touch surfaces while they are shopping.

The mission was

 

  • Strategy overview for a holistic future shopping experience to reflect the scenario

  • Identification of category and consumer insights to drive recommendations and exploration

  • Creative exploration and development of future-looking shelf sets with innovative tools and technology

Position and responsibilites

  • CX Designer, AE

- Ideation

- Customer Journey

- CX Flow 

- Target research

- Prototyping (wireframe)

- Main communication and coordinating

Position and responsibilites

  • CX Designer, AE

- Ideation

- Customer Journey

- CX Flow 

- Target research

- Prototyping (wireframe)

- Main communication and coordinating

Future shopping experience 

Overview

‘Future Shopping Experience’ to reflect a hypothetical scenario in which shoppers don’t want to touch surfaces while they are shopping.

The mission was

 

  • Strategy overview for a holistic future shopping experience to reflect the scenario

  • Identification of category and consumer insights to drive recommendations and exploration

  • Creative exploration and development of future-looking shelf sets with innovative tools and technology

Position and responsibilites

  • CX Designer, AE

- Ideation

- Customer Journey

- CX Flow 

- Target research

- Prototyping (wireframe)

- Main communication and coordinating

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